---
title: SUBSCRIPTION | Help Center
description: SUBSCRIPTION
---

[Skip to content](https://faq.gold-collagen.com/en/knowledge/subscription#main-content)

- [English](https://faq.gold-collagen.com/en/knowledge/subscription)
- [Español](https://faq.gold-collagen.com/es/knowledge/subscription)

English

Show submenu for translations

[Contact us](https://faq.gold-collagen.com/en/knowledge/kb-tickets/new)

![lolgo-black.png\]](https://faq.gold-collagen.com/hs-fs/hubfs/lolgo-black.png?height=40&name=lolgo-black.png)

Open main navigation

Close main navigation

- - [English](https://faq.gold-collagen.com/en/knowledge/subscription)
    - [Español](https://faq.gold-collagen.com/es/knowledge/subscription)

  English
  
  Show submenu for translations
- [Contact us](https://faq.gold-collagen.com/en/knowledge/kb-tickets/new)
- Go to gold-collagen.com

 Go to gold-collagen.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://faq.gold-collagen.com/en/knowledge)
2. [SUBSCRIPTION](https://faq.gold-collagen.com/en/knowledge/subscription)

# SUBSCRIPTION

- [How do I subscribe to the subscription service?](https://faq.gold-collagen.com/en/knowledge/how-do-i-subscribe-to-the-subscription-service)
- [I have cancelled my subscription within 14 days of ordering, but my Subscription Box has been dispatched](https://faq.gold-collagen.com/en/knowledge/i-have-cancelled-my-subscription-within-14-days-of-ordering-but-my-subscription-box-has-been-dispatched)
- [When will I be charged for my Subscription box?](https://faq.gold-collagen.com/en/knowledge/when-will-i-be-charged-for-my-subscription-box)
- [What is the “GOLD COLLAGEN® Subscription Programme”?](https://faq.gold-collagen.com/en/knowledge/what-is-the-gold-collagen-subscription-programme)
- [How often can I get my kit shipped to me?](https://faq.gold-collagen.com/en/knowledge/how-often-can-i-get-my-kit-shipped-to-me)
- [How long should I continue my subscription plan?](https://faq.gold-collagen.com/en/knowledge/how-long-should-i-continue-my-subscription-plan)
- [What is the GOLD COLLAGEN® Subscription Service?](https://faq.gold-collagen.com/en/knowledge/what-is-the-gold-collagen-subscription-service)
- [What is the subscribe & save?](https://faq.gold-collagen.com/en/knowledge/what-is-the-subscribe-save)
- [When will I get my starter Subscription box?](https://faq.gold-collagen.com/en/knowledge/when-will-i-get-my-starter-subscription-box)

See less ▼

## Subscription

- [How do I Update My Address](https://faq.gold-collagen.com/en/knowledge/i-need-to-update-my-address)
- [How Do I Pause or Cancel My Subscription?](https://faq.gold-collagen.com/en/knowledge/how-do-i-pause-or-cancel-my-subscription)

## Subscription Auto-Fill

- [How to Add a Product to Your Existing Gold Collagen® Subscription Auto-Fill Order](https://faq.gold-collagen.com/en/knowledge/how-do-i-add-products-to-my-subscription)

- [GENERAL QUESTIONS](https://faq.gold-collagen.com/en/knowledge/general-questions#main-content)

    - [HYDROGEL MASK](https://faq.gold-collagen.com/en/knowledge/general-questions#hydrogel-mask)
    - [SCALP REVIVAL SERUM](https://faq.gold-collagen.com/en/knowledge/general-questions#scalp-revival-serum)
    - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/general-questions#forte-ageless)
    - [Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/general-questions#night-renewal-serum)
    - [Hydra Essence Serum](https://faq.gold-collagen.com/en/knowledge/general-questions#hydra-essence-serum)
    - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/general-questions#instant-glow)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-pure)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte-plus)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte-ageless)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-pure)
    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/general-questions#artron-collagen-extreme)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-pure-40)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-hairlift)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-rx)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-active)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte)
- [DELIVERY AND RETURNS](https://faq.gold-collagen.com/en/knowledge/delivery-and-returns#main-content)

    - [My Order](https://faq.gold-collagen.com/en/knowledge/delivery-and-returns#my-order)
- [FORMULATION](https://faq.gold-collagen.com/en/knowledge/formulation#main-content)

    - [Scalp Revival Serum](https://faq.gold-collagen.com/en/knowledge/formulation#scalp-revival-serum)
    - [Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/formulation#night-renewal-serum)
    - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/formulation#hydra-essence)
    - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/formulation#instant-glow)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-pure)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-hairlift)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-rx)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte-ageless)
    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/formulation#artron-collagen-extreme)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte-plus)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-pure)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-active)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-pure-40)
- [COLLAGEN](https://faq.gold-collagen.com/en/knowledge/collagen)
- [HEALTH & SAFETY](https://faq.gold-collagen.com/en/knowledge/health-safety#main-content)

    - [SCALP REVIVAL SERUM](https://faq.gold-collagen.com/en/knowledge/health-safety#scalp-revival-serum)
    - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/health-safety#forte-ageless)
    - [Night Renewal](https://faq.gold-collagen.com/en/knowledge/health-safety#night-renewal)
    - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/health-safety#hydra-essence)
    - [Instant Glo9w](https://faq.gold-collagen.com/en/knowledge/health-safety#instant-glo9w)
    - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/health-safety#instant-glow)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-pure)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-active)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-rx)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-forte)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-hairlift)
    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/health-safety#artron-collagen-extreme)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-forte-plus)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-forte-ageless)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-multidose-pure)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-multidose-pure-40)
- [PRODUCTS & INGREDIENTS](https://faq.gold-collagen.com/en/knowledge/products-ingredients)
- [MY ORDER](https://faq.gold-collagen.com/en/knowledge/my-order#main-content)

    - [My Order](https://faq.gold-collagen.com/en/knowledge/my-order#my-order)
    - [Promo Codes](https://faq.gold-collagen.com/en/knowledge/my-order#promo-codes)
- [HEALTH AND SAFETY](https://faq.gold-collagen.com/en/knowledge/health-and-safety#main-content)

    - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/health-and-safety#forte-ageless)
    - [Night Renewal](https://faq.gold-collagen.com/en/knowledge/health-and-safety#night-renewal)
    - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/health-and-safety#hydra-essence)
- [HOW TO USE](https://faq.gold-collagen.com/en/knowledge/how-to-use#main-content)

    - [SCALP REVIVAL SERUM](https://faq.gold-collagen.com/en/knowledge/how-to-use#scalp-revival-serum)
    - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/how-to-use#forte-ageless)
    - [Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/how-to-use#night-renewal-serum)
    - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/how-to-use#hydra-essence)
    - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/how-to-use#instant-glow)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-pure)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-forte-ageless)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-rx)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-multidose-pure)
    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/how-to-use#artron-collagen-extreme)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-multidose-pure-40)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-forte-plus)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-active)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-forte)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/how-to-use#gold-collagen-hairlift)
- [SUBSCRIPTION](https://faq.gold-collagen.com/en/knowledge/subscription#main-content)

    - [Subscription](https://faq.gold-collagen.com/en/knowledge/subscription#subscription)
    - [Subscription Auto-Fill](https://faq.gold-collagen.com/en/knowledge/subscription#subscription-auto-fill)
- [My Loyalty Rewards](https://faq.gold-collagen.com/en/knowledge/my-loyalty-rewards)
- [Product & Ingredients](https://faq.gold-collagen.com/en/knowledge/product-ingredients#main-content)

    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/product-ingredients#artron-collagen-extreme)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-forte-ageless)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-multidose-pure)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-active)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-pure)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-multidose-pure-40)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-forte)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-rx)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-forte-plus)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/product-ingredients#gold-collagen-hairlift)
- [General Question](https://faq.gold-collagen.com/en/knowledge/general-question#main-content)

    - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/general-question#artron-collagen-extreme)
    - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-forte)
    - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-active)
    - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-rx)
    - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-pure)
    - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-multidose-pure-40)
    - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-multidose-pure)
    - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-multidose-hairlift)
    - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-pure-plus)
    - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-forte-ageless)
    - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-hairlift)
    - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/general-question#gold-collagen-forte-plus)

# Gold Collagen

gold-collagen.com Help Center

Copyright © 2026, Gold Collagen