We know you can't wait to receive your order, so we get working on your order straightaway
We are sure you want to get started as soon as possible, so we get working on your order straight away. 90% of our UK orders will arrive by our selected carrier within 2 days (excluding weekends).
You can keep an eye on the status of your order by clicking on your Account. Don’t worry - we will stay in touch with you throughout the delivery to keep you updated and we will also provide a tracking number. If there is a delay, we will contact you on your preferred email or phone number. If you have not received your parcel within one week of ordering, please call +44 (0) 800 4880875 (9am-4pm, Monday - Friday) or send an email to: customercare@gold-collagen.com.