--- title: GENERAL QUESTIONS | Help Center description: GENERAL QUESTIONS --- [Skip to content](https://faq.gold-collagen.com/en/knowledge/general-questions#main-content) - [English](https://faq.gold-collagen.com/en/knowledge/general-questions) - [Español](https://faq.gold-collagen.com/es/knowledge/preguntas-generales) English Show submenu for translations [Contact us](https://faq.gold-collagen.com/en/knowledge/kb-tickets/new) ![lolgo-black.png\]](https://faq.gold-collagen.com/hs-fs/hubfs/lolgo-black.png?height=40&name=lolgo-black.png) Open main navigation Close main navigation - - [English](https://faq.gold-collagen.com/en/knowledge/general-questions) - [Español](https://faq.gold-collagen.com/es/knowledge/preguntas-generales) English Show submenu for translations - [Contact us](https://faq.gold-collagen.com/en/knowledge/kb-tickets/new) - Go to gold-collagen.com Go to gold-collagen.com Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://faq.gold-collagen.com/en/knowledge) 2. [GENERAL QUESTIONS](https://faq.gold-collagen.com/en/knowledge/general-questions) # GENERAL QUESTIONS - [What is Collagen?](https://faq.gold-collagen.com/en/knowledge/what-is-collagen-) - [Which GOLD COLLAGEN® product is right for me?](https://faq.gold-collagen.com/en/knowledge/which-gold-collagen-product-is-right-for-me) - [Is GOLD COLLAGEN® suitable for children?](https://faq.gold-collagen.com/en/knowledge/is-gold-collagen-suitable-for-children-1) - [Reset Password for MyGoldCollagen Account](https://faq.gold-collagen.com/en/knowledge/resetting-my-password-to-my-account) - [How long does the mask need to stay on my face?](https://faq.gold-collagen.com/en/knowledge/how-long-does-the-mask-need-to-stay-on-my-face) - [Do I need to wash off the remaining liquid from the Hydrogel Mask on my face afterwards?](https://faq.gold-collagen.com/en/knowledge/do-i-need-to-wash-off-the-remaining-liquid-on-my-face-afterwards) - [What size are the bottles?](https://faq.gold-collagen.com/en/knowledge/what-size-are-the-bottles) - [Can I take GOLD COLLAGEN® products even if I have no wrinkles?](https://faq.gold-collagen.com/en/knowledge/can-i-take-gold-collagen-products-even-if-i-have-no-wrinkles) - [What foods should I avoid to help slow down the ageing process?](https://faq.gold-collagen.com/en/knowledge/what-foods-should-i-avoid-to-help-slow-down-the-ageing-process) - [I’m in my 30’s, should I take GOLD COLLAGEN® Forte?](https://faq.gold-collagen.com/en/knowledge/im-in-my-30s-should-i-take-gold-collagen-forte) - [How do I choose which range is right for me?](https://faq.gold-collagen.com/en/knowledge/how-do-i-choose-which-range-is-right-for-me) - [What is the best moment of the day to use the mask?](https://faq.gold-collagen.com/en/knowledge/what-is-the-best-moment-of-the-day-to-use-the-mask) - [What is the one time purchase?](https://faq.gold-collagen.com/en/knowledge/what-is-the-one-time-purchase) - [How long has the product been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-the-product-been-on-the-market) - [Where can I buy the products?](https://faq.gold-collagen.com/en/knowledge/where-can-i-buy-the-products) - [Do the GOLD COLLAGEN® products contain gold?](https://faq.gold-collagen.com/en/knowledge/do-the-gold-collagen-products-contain-gold) - [How long has GOLD COLLAGEN® been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-been-on-the-market) - [How does GOLD COLLAGEN® differ from your average anti-ageing cream?](https://faq.gold-collagen.com/en/knowledge/how-does-gold-collagen-differ-from-your-average-anti-ageing-cream) - [Who makes GOLD COLLAGEN®?](https://faq.gold-collagen.com/en/knowledge/who-makes-gold-collagen) - [What happens when I stop taking the product?](https://faq.gold-collagen.com/en/knowledge/what-happens-when-i-stop-taking-the-product-1) See less ▼ ## HYDROGEL MASK - [How often do you advice to use the HYDROGEL MASK?](https://faq.gold-collagen.com/en/knowledge/how-often-do-you-advice-to-use-the-hydrogel-mask) - [What’s the difference between the GOLD COLLAGEN® Hydrogel Mask and cream masks?](https://faq.gold-collagen.com/en/knowledge/whats-the-difference-between-the-hydrogel-mask-and-cream-masks) - [Is the mask reusable?](https://faq.gold-collagen.com/en/knowledge/is-the-mask-reusable) - [What is the best moment of the day to use the mask?](https://faq.gold-collagen.com/en/knowledge/what-is-the-best-moment-of-the-day-to-use-the-mask-1) ## SCALP REVIVAL SERUM - [What is GOLD COLLAGEN® Scalp Revival Serum?](https://faq.gold-collagen.com/en/knowledge/what-is-scalp-revival-serum) - [Who Should Use GOLD COLLAGEN® Scalp Revival Serum?](https://faq.gold-collagen.com/en/knowledge/who-should-use-gold-collagen-scalp-revival-serum) - [What results should I notice after my treatment with GOLD COLLAGEN® Scalp Revival Serum?](https://faq.gold-collagen.com/en/knowledge/what-results-should-i-notice-after-my-treatment-with-gold-collagen-scalp-revival-serum) - [Where can I buy GOLD COLLAGEN® Scalp Revival Serum?](https://faq.gold-collagen.com/en/knowledge/where-can-i-buy-gold-collagen-scalp-revival-serum) - [How long has GOLD COLLAGEN® Scalp Revival Serum been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-scalp-revival-serum-been-on-the-market) ## FORTE AGELESS - [What results should I notice after using GOLD COLLAGEN® FORTE AGELESS?](https://faq.gold-collagen.com/en/knowledge/what-results-should-i-notice-after-using-gold-collagen-forte-ageless) - [What is the difference between GOLD COLLAGEN® FORTE AGELESS and FORTE PLUS, and FORTE?](https://faq.gold-collagen.com/en/knowledge/what-is-the-difference-between-gold-collagen-forte-ageless-and-the-other-forte-products) - [Does GOLD COLLAGEN® FORTE AGELESS contain gluten, GMOs, artificial colours, lactose, or preservatives?](https://faq.gold-collagen.com/en/knowledge/does-gold-collagen-forte-ageless-contain-gluten-gmos-artificial-colours-lactose-or-preservatives) ## Night Renewal Serum - [What is GOLD COLLAGEN® Night Renewal Serum?](https://faq.gold-collagen.com/en/knowledge/what-is-gold-collagen-night-renewal-serum) - [Who should use GOLD COLLAGEN® Night Renewal Serum?](https://faq.gold-collagen.com/en/knowledge/who-should-use-gold-collagen-night-renewal-serum) - [What results should I notice after using GOLD COLLAGEN® Night Renewal Serum?](https://faq.gold-collagen.com/en/knowledge/what-results-should-i-notice-after-using-gold-collagen-night-renewal-serum) - [Where can I buy GOLD COLLAGEN® Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/where-can-i-buy-gold-collagen-night-renewal-serum) - [How long has GOLD COLLAGEN® Night Renewal Serum been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-night-renewal-serum-been-on-the-market) - [Is the GOLD COLLAGEN® Night Renewal Serum bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-night-renewal-serum-bottle-and-carton-recyclable) See less ▼ ## Hydra Essence Serum - [What is GOLD COLLAGEN® Hydra Essence Serum?](https://faq.gold-collagen.com/en/knowledge/what-is-gold-collagen-hydra-essence-serum) - [Who should use GOLD COLLAGEN® Hydra Essence Serum?](https://faq.gold-collagen.com/en/knowledge/who-should-use-gold-collagen-hydra-essence-serum) - [What results should I notice after using GOLD COLLAGEN® Hydra Essence Serum?](https://faq.gold-collagen.com/en/knowledge/what-results-should-i-notice-after-using-gold-collagen-hydra-essence-serum) - [Where can I buy GOLD COLLAGEN® Hydra Essence Serum](https://faq.gold-collagen.com/en/knowledge/where-can-i-buy-gold-collagen-hydra-essence-serum) - [How long has GOLD COLLAGEN® Hydra Essence Serum been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-hydra-essence-serum-been-on-the-market) - [Is the GOLD COLLAGEN® Hydra Essence Serum bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-hydra-essence-serum-bottle-and-carton-recyclable) See less ▼ ## Instant Glow - [What is GOLD COLLAGEN® Instant Glow Serum?](https://faq.gold-collagen.com/en/knowledge/what-is-gold-collagen-instant-glow-serum) - [Who should use GOLD COLLAGEN® Instant Glow Serum?](https://faq.gold-collagen.com/en/knowledge/who-should-use-gold-collagen-instant-glow-serum) - [What results should I notice after using GOLD COLLAGEN® Instant Glow Serum?](https://faq.gold-collagen.com/en/knowledge/what-results-should-i-notice-after-using-gold-collagen-instant-glow-serum) - [Where can I buy GOLD COLLAGEN® Instant Glow Serum](https://faq.gold-collagen.com/en/knowledge/where-can-i-buy-gold-collagen-instant-glow-serum) - [How long has GOLD COLLAGEN® Instant Glow Serum been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-instant-glow-serum-been-on-the-market) - [Is the GOLD COLLAGEN® Instant Glow Serum bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-instant-glow-serum-bottle-and-carton-recyclable) See less ▼ ## GOLD COLLAGEN® PURE - [Is the GOLD COLLAGEN® PURE bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-pure-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® PURE been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-pure-been-on-the-market) - [What is the difference between GOLD COLLAGEN® PURE and PURE PLUS](https://faq.gold-collagen.com/en/knowledge/what-is-the-difference-between-gold-collagen-pure-and-pure-plus) ## GOLD COLLAGEN® PURE PLUS - [Is the GOLD COLLAGEN® PURE PLUS bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-pure-plus-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® PURE PLUS been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-pure-plus-been-on-the-market) ## GOLD COLLAGEN® FORTE PLUS - [Is the GOLD COLLAGEN® FORTE PLUS bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-forte-plus-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® FORTE PLUS been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-forte-plus-been-on-the-market) ## GOLD COLLAGEN® FORTE AGELESS - [Is the GOLD COLLAGEN® FORTE AGELESS bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-forte-ageless-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® FORTE AGELESS been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-forte-ageless-been-on-the-market) ## GOLD COLLAGEN® MULTIDOSE PURE - [How long has GOLD COLLAGEN® MULTIDOSE PURE been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-multidose-pure-been-on-the-market) - [Is the GOLD COLLAGEN® MULTIDOSE PURE bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-multidose-pure-bottle-and-carton-recyclable) ## ARTRON COLLAGEN® EXTREME - [How long has ARTRON COLLAGEN® EXTREME been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-artron-collagen-extreme-been-on-the-market) - [Is the ARTRON COLLAGEN® EXTREME bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-artron-collagen-extreme-bottle-and-carton-recyclable) ## GOLD COLLAGEN® MULTIDOSE PURE 40+ - [How long has GOLD COLLAGEN® MULTIDOSE PURE 40+ been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-multidose-pure-40-been-on-the-market) - [Is the GOLD COLLAGEN® MULTIDOSE PURE 40+ bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-multidose-pure-40-bottle-and-carton-recyclable) ## GOLD COLLAGEN® HAIRLIFT - [How long has GOLD COLLAGEN® HAIRLIFT been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-hairlift-been-on-the-market) - [Is the GOLD COLLAGEN® HAIRLIFT? bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-hairlift-bottle-and-carton-recyclable) ## GOLD COLLAGEN® RX - [How long has GOLD COLLAGEN® RX been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-rx-been-on-the-market) - [Is the GOLD COLLAGEN® RX bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-rx-bottle-and-carton-recyclable) ## GOLD COLLAGEN® ACTIVE - [How long has GOLD COLLAGEN® ACTIVE been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-active-been-on-the-market) - [Is the GOLD COLLAGEN® ACTIVE bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-active-bottle-and-carton-recyclable) ## GOLD COLLAGEN® MULTIDOSE HAIRLIFT - [Is the GOLD COLLAGEN® MULTIDOSE HAIRLIFT? bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-multidose-hairlift-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® MULTIDOSE HAIRLIFT been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-multidose-hairlift-been-on-the-market) ## GOLD COLLAGEN® FORTE - [Is the GOLD COLLAGEN® FORTE bottle and carton recyclable?](https://faq.gold-collagen.com/en/knowledge/is-the-gold-collagen-forte-bottle-and-carton-recyclable) - [How long has GOLD COLLAGEN® FORTE been on the market?](https://faq.gold-collagen.com/en/knowledge/how-long-has-gold-collagen-forte-been-on-the-market) - [GENERAL QUESTIONS](https://faq.gold-collagen.com/en/knowledge/general-questions#main-content) - [HYDROGEL MASK](https://faq.gold-collagen.com/en/knowledge/general-questions#hydrogel-mask) - [SCALP REVIVAL SERUM](https://faq.gold-collagen.com/en/knowledge/general-questions#scalp-revival-serum) - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/general-questions#forte-ageless) - [Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/general-questions#night-renewal-serum) - [Hydra Essence Serum](https://faq.gold-collagen.com/en/knowledge/general-questions#hydra-essence-serum) - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/general-questions#instant-glow) - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-pure) - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-pure-plus) - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte-plus) - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte-ageless) - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-pure) - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/general-questions#artron-collagen-extreme) - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-pure-40) - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-hairlift) - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-rx) - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-active) - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-multidose-hairlift) - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/general-questions#gold-collagen-forte) - [DELIVERY AND RETURNS](https://faq.gold-collagen.com/en/knowledge/delivery-and-returns#main-content) - [My Order](https://faq.gold-collagen.com/en/knowledge/delivery-and-returns#my-order) - [FORMULATION](https://faq.gold-collagen.com/en/knowledge/formulation#main-content) - [Scalp Revival Serum](https://faq.gold-collagen.com/en/knowledge/formulation#scalp-revival-serum) - [Night Renewal Serum](https://faq.gold-collagen.com/en/knowledge/formulation#night-renewal-serum) - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/formulation#hydra-essence) - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/formulation#instant-glow) - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-pure) - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-pure-plus) - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte) - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-hairlift) - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-rx) - [GOLD COLLAGEN® FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte-ageless) - [ARTRON COLLAGEN® EXTREME](https://faq.gold-collagen.com/en/knowledge/formulation#artron-collagen-extreme) - [GOLD COLLAGEN® FORTE PLUS](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-forte-plus) - [GOLD COLLAGEN® MULTIDOSE PURE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-pure) - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-active) - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-hairlift) - [GOLD COLLAGEN® MULTIDOSE PURE 40+](https://faq.gold-collagen.com/en/knowledge/formulation#gold-collagen-multidose-pure-40) - [COLLAGEN](https://faq.gold-collagen.com/en/knowledge/collagen) - [HEALTH & SAFETY](https://faq.gold-collagen.com/en/knowledge/health-safety#main-content) - [SCALP REVIVAL SERUM](https://faq.gold-collagen.com/en/knowledge/health-safety#scalp-revival-serum) - [FORTE AGELESS](https://faq.gold-collagen.com/en/knowledge/health-safety#forte-ageless) - [Night Renewal](https://faq.gold-collagen.com/en/knowledge/health-safety#night-renewal) - [Hydra Essence](https://faq.gold-collagen.com/en/knowledge/health-safety#hydra-essence) - [Instant Glo9w](https://faq.gold-collagen.com/en/knowledge/health-safety#instant-glo9w) - [Instant Glow](https://faq.gold-collagen.com/en/knowledge/health-safety#instant-glow) - [GOLD COLLAGEN® PURE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-pure) - [GOLD COLLAGEN® PURE PLUS](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-pure-plus) - [GOLD COLLAGEN® ACTIVE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-active) - [GOLD COLLAGEN® RX](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-rx) - [GOLD COLLAGEN® FORTE](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-forte) - [GOLD COLLAGEN® MULTIDOSE HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-multidose-hairlift) - [GOLD COLLAGEN® HAIRLIFT](https://faq.gold-collagen.com/en/knowledge/health-safety#gold-collagen-hairlift) - 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